- Intelligent Market Research
- Customer Experience Management
- Business Change Management
BullsEye CX CONSULT is a collaborative consulting service that is designed to deliver meaningful advice and strategies to help your business grow. With several decades of hands-on experience in the gaming and Australian Licensed Club environment, our expert consultants are well equipped to work with your teams and identify opportunities. By engaging with your teams, our consultants work to devise strategies that will help uncover previously explored customer insights, identify means of improving customer retention and enhancing LTV. Additionally, BullsEye CX CONSULT aims to deliver strategies that yield measurable results, so that you can witness the positive impact our services can have on your organisation.
Our consultants work with all levels within your organisational structure to identify service quality, build a strong support service culture and drive customer engagement via customer centric programs.
BullsEye CX CONSULT can help your organisation with:
- Customer Engagement Strategies
- Mapping the Customer Journey
- Employee Engagement to Support Service Culture
- Creating Customer Centric Culture
- Service Quality Assessment
- Market Research and Customer Intelligence
- Marketing Strategy